Proactive Messages

Raggiungi i visitatori prima che chiedano

Attiva messaggi basati su URL, tempo sulla pagina o exit intent. Converti piu visitatori.

yoursite.com/pricing

👋 Need help choosing a plan? I can help!

Il Problema

Visitors leave without saying a word

Most visitors browse your site in silence. They have questions but don't bother clicking the chat widget. By the time they leave, it's too late. You've lost the sale or the signup because you never started the conversation.

98% of visitors never engage
Unanswered questions = lost sales
Exit intent goes undetected
Come funziona

Start conversations automatically

1

Set your rules

Create rules based on URL patterns. Show different messages on pricing, checkout, or documentation pages. Target the right message to the right context.

Proactive Rules
/pricing5s

"Need help choosing?"

/checkout30s

"Questions about order?"

/docs/*10s

"Can I help you find..."

2

Configure timing

Choose when to show the message: after a delay (5s, 10s, 30s) or on exit intent when the visitor moves to close the tab.

Trigger options

After 5 seconds on page
On exit intent
After 50% scroll
3

Write your message

Craft a friendly, contextual message. On pricing: "Questions about plans?" On checkout: "Need help with your order?" Make it relevant.

Message preview

Questions about our plans? I'm here to help!

4

Watch engagement rise

Proactive messages get 3x more engagement than passive widgets. Start conversations with visitors who would have left silently.

3x

more conversations started

Passive: 2%Proactive: 6%
Capacita

Right message, right time

Trigger URL

Mostra messaggi specifici su pagine specifiche (es. aiuto pagina prezzi).

Ritardi Temporali

Aspetta X secondi prima di mostrare il messaggio.

Exit Intent

Cattura i visitatori mentre stanno per andarsene.

Max per Sessione

Limita quanti messaggi proattivi vede un visitatore.

Regole di Priorita

Imposta quali messaggi hanno la precedenza quando ne corrispondono piu.

Messaggi Personalizzati

Messaggi diversi per diversi segmenti di visitatori.

3x

piu engagement

URL

targeting

Exit

cattura intent

Custom

ritardi

From silent to engaged

Senza Resply

  • Wait for visitors to click the widget
  • Same generic message everywhere
  • Visitors leave with questions
  • Low widget engagement rate
  • No control over timing

Con Resply

  • Start the conversation proactively
  • Context-aware messages per page
  • Exit intent catches them first
  • 3x more conversations started
  • Custom delays and triggers
Vantaggi

Perche i team adorano questa funzionalita

Progettato per team che vogliono offrire un supporto eccezionale senza complicazioni.

  • Converti piu visitatori con aiuto tempestivo
  • Riduci la frizione sulle pagine ad alta intenzione
  • Cattura i visitatori prima che rimbalzino
  • Personalizza i messaggi in base al contesto della pagina
  • Controlla la frequenza per evitare fastidi
  • Testa A/B diverse strategie di messaggi
FAQ

Domande frequenti

Exit intent detects when a visitor moves their mouse toward the browser's close button or address bar. It's a signal they're about to leave, so we show a message to engage them before they go.

Yes! Create multiple rules with URL patterns. Show "Questions about pricing?" on /pricing, "Need help with checkout?" on /cart, etc. Each page can have its own message.

Set a maximum of one proactive message per session. Once shown, it won't appear again until their next visit. You can also add delays so it only shows to engaged visitors.

Yes! When a visitor responds to a proactive message, the AI takes over automatically. The message just starts the conversation; the AI handles the response.

You can create multiple rules for the same URL pattern with different messages. Use Insights to see which messages drive more conversations.

14 giorni di prova gratuita

Pronto ad automatizzare il tuo supporto?

Collega la tua documentazione, aggiungi una riga di codice e lascia che l'IA gestisca l'80% del tuo supporto.

Nessuna carta di credito richiesta