Compare

Resply vs Intercom, Zendesk, and Crisp

The honest version: these are good products, built for support teams. Resply is built for the person answering support emails alone.

Feature

Resply

Intercom / Zendesk / Crisp

Starting price

$49/month flat

Per seat, per month

AI included in every plan

Setup time

~10 minutes

Days to weeks

Per-seat pricing

Confidence scoring on every answer

Emails sent from your own domain

Varies

Knowledge-gap detection

Target audience

Solo founders & small teams

Support teams (5-50+ agents)

Feature count

Focused, essential

Broad, enterprise-oriented

"Others" summarizes typical patterns across Intercom, Zendesk, and Crisp — see each dedicated comparison below for specifics.

Read the full comparison

The most feature-complete platform — built for support teams, priced and configured like one.

A ticketing system for teams that manage tickets manually. Resply resolves them automatically instead.

A simple, affordable chat widget with basic automation. Resply adds real RAG-based AI on top of that simplicity.