Vedi esattamente quanto l'IA ti sta facendo risparmiare
Risparmi, tendenze di volume, argomenti principali e lacune di conoscenza - tutto in una dashboard.
$2,847
Savings vs. Intercom
82%
AI Resolution Rate
1,234
Total Conversations
2.3s
Avg. Response Time
Top Topics
Flying blind on support performance
You don't know if support is improving or getting worse. No visibility on response times, resolution rates, or customer satisfaction. You can't justify your team's impact or identify where to focus next.
Data that drives decisions
Automatic tracking
Every conversation is automatically tracked with response times, resolution status, topics, and satisfaction scores. No manual tagging required.
ROI calculator
See exactly how much you're saving compared to per-resolution AI pricing. Resply calculates your savings based on actual conversation volume.
$2,847
saved this month
Compared to $0.99/resolution at Intercom
Topic analysis
Automatically categorize conversations by topic to spot trends. Identify the most common issues and gaps in your knowledge base.
Top topics this week
Weekly summaries
Get a weekly email digest with key metrics, trends, and actionable insights. Stay informed without checking the dashboard daily.
This week's highlights
- • 247 conversations handled
- • 82% resolved by AI
- • 12 hours saved
Know your numbers
Risparmi
Calcola esattamente quanti soldi l'IA sta risparmiando basandosi su volume ticket e costo.
Grafici Volume
Monitora il volume ticket nel tempo, per canale e per tipo di risoluzione.
Argomenti Principali
Scopri cosa chiedono di piu i clienti. Prioritizza gli aggiornamenti della documentazione.
Lacune di Conoscenza
Trova le domande a cui l'IA non ha risposto bene. Migliora la tua base di conoscenza.
Riepilogo Settimanale
Ricevi un riepilogo generato dall'IA delle tendenze di supporto nella tua inbox.
Esporta Dati
Scarica report come CSV per ulteriori analisi nei tuoi strumenti.
Live
metriche
ROI
tracciamento
Weekly
riepiloghi
CSV
export
From guessing to knowing
Senza Resply
- No idea if support is improving
- No idea what support actually costs you
- Don't know what customers ask about
- Gaps in docs go unnoticed
- Check dashboards constantly
Con Resply
- Real-time performance metrics
- Clear cost savings dashboard
- Automatic topic categorization
- Gap detection shows what's missing
- Weekly summaries to your inbox
Perche i team adorano questa funzionalita
Progettato per team che vogliono offrire un supporto eccezionale senza complicazioni.
- Dimostra il ROI del supporto IA agli stakeholder
- Identifica tendenze e pattern stagionali
- Scopri lacune nella documentazione in modo proattivo
- Prendi decisioni basate sui dati riguardo al supporto
- Monitora le performance del team e dell'IA nel tempo
- Ricevi insights settimanalmente nella tua inbox
Domande frequenti
We compare your actual costs with Resply to what you'd pay with per-resolution pricing (like Intercom's $0.99/resolution). The savings are calculated based on your real conversation volume.
Response time, resolution rate, AI vs human resolution, conversation volume, topics, SLA compliance, NPS scores, and CSAT ratings. All tracked automatically without manual tagging.
Yes, you can export all metrics to CSV for further analysis or reporting. The export includes conversation-level details and aggregated metrics.
Our AI analyzes conversation content to automatically assign topics. You can see which topics are most common and identify trends over time.
Key metrics comparison vs previous week, top topics, notable trends, knowledge base gaps detected, and actionable recommendations.
Pronto ad automatizzare il tuo supporto?
Collega la tua documentazione, aggiungi una riga di codice e lascia che l'IA gestisca l'80% del tuo supporto.
Nessuna carta di credito richiesta