Team Management

Collabora con tutto il tuo team di supporto

Invita membri, assegna ruoli e gestisci i permessi. Scala la tua operazione di supporto.

Team Members
SC

Sarah Chen

sarah@acme.com

Admin
MJ

Mike Johnson

mike@acme.com

Agent
EW

Emma Wilson

emma@acme.com

Agent
Il Problema

Growing teams need structure

As your team grows, you need proper access control. Who can see billing info? Who can change settings? Without roles and permissions, either everyone has admin access or you're constantly unlocking things manually.

Everyone has admin access
No visibility on who's online
Invite links get shared insecurely
Come funziona

Simple team management

1

Invite by email

Add teammates by email with a secure invitation link. They'll create their account and join your workspace automatically.

Invite a teammate

2

Assign roles

Choose between Admin (full access) or Agent (conversations only). Admins can manage settings, billing, and team members.

Admin
Full access
Agent
Conversations only
3

Real-time presence

See who's online at a glance. Know which teammates are available to take conversations right now.

Team status

Sarah C.
Mike J.
Emma W.
Capacita

Your team, organized

Inviti via Email

Invita i membri del team con link email sicuri e tokenizzati.

Accesso Basato su Ruoli

Ruoli Admin e Member con diversi livelli di permessi.

Limiti Flessibili

2 membri su Starter, 5 su Growth, illimitati su Scale.

Dashboard Team

Vedi chi e online, il loro carico di lavoro e l'attivita recente.

Real-time presence

See who's online with live status indicators. Know your team's availability at a glance.

Role-based access

Admins manage everything. Agents focus on conversations. Simple, clear permissions.

Secure

inviti

2

tipi di ruoli

Unlimited

su Scale

Live

presenza

From solo chaos to organized support

Senza Resply

  • One shared login for everything
  • No idea who's handling what
  • Settings open to everyone
  • No visibility on who's available
  • Invite links shared insecurely

Con Resply

  • Individual accounts with roles
  • Clear assignment and ownership
  • Admins manage, agents reply
  • Real-time presence indicators
  • Secure, tokenized email invitations
Vantaggi

Perche i team adorano questa funzionalita

Progettato per team che vogliono offrire un supporto eccezionale senza complicazioni.

  • Inserisci rapidamente i nuovi membri del team
  • Controlla l'accesso con permessi basati sui ruoli
  • Scala il tuo team man mano che cresci
  • Vedi l'attivita del team in tempo reale
  • Rimuovi l'accesso istantaneamente se necessario
  • Audit trail per la conformita alla sicurezza
FAQ

Domande frequenti

Go to Settings > Team and enter their email. They'll receive a secure invitation link to create their account and join your workspace.

Admins have full access: settings, billing, team management, and conversations. Agents focus on conversations only — they can reply, add notes, and resolve.

2 on Starter, 5 on Growth, and unlimited on Scale. You can upgrade anytime as you grow.

Yes, instantly. Remove a member from Settings > Team and their access is revoked immediately.

No. Team members are included in your plan — no per-seat pricing, ever.

14 giorni di prova gratuita

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