Team Management

Colabore com toda sua equipe de suporte

Convide membros, atribua funcoes e gerencie permissoes. Escale sua operacao de suporte.

Team Members
SC

Sarah Chen

sarah@acme.com

Admin
MJ

Mike Johnson

mike@acme.com

Agent
EW

Emma Wilson

emma@acme.com

Agent
O Problema

Growing teams need structure

As your team grows, you need proper access control. Who can see billing info? Who can change settings? Without roles and permissions, either everyone has admin access or you're constantly unlocking things manually.

Everyone has admin access
No visibility on who's online
Invite links get shared insecurely
Como funciona

Simple team management

1

Invite by email

Add teammates by email with a secure invitation link. They'll create their account and join your workspace automatically.

Invite a teammate

2

Assign roles

Choose between Admin (full access) or Agent (conversations only). Admins can manage settings, billing, and team members.

Admin
Full access
Agent
Conversations only
3

Real-time presence

See who's online at a glance. Know which teammates are available to take conversations right now.

Team status

Sarah C.
Mike J.
Emma W.
Capacidades

Your team, organized

Convites por Email

Convide membros da equipe com links de email seguros e tokenizados.

Acesso Baseado em Funcao

Funcoes de Admin e Membro com diferentes niveis de permissao.

Limites Flexiveis

2 membros no Starter, 5 no Growth, ilimitados no Scale.

Painel da Equipe

Veja quem esta online, sua carga de trabalho e atividade recente.

Real-time presence

See who's online with live status indicators. Know your team's availability at a glance.

Role-based access

Admins manage everything. Agents focus on conversations. Simple, clear permissions.

Secure

convites

2

tipos de funcao

Unlimited

no Scale

Live

presenca

From solo chaos to organized support

Sem Resply

  • One shared login for everything
  • No idea who's handling what
  • Settings open to everyone
  • No visibility on who's available
  • Invite links shared insecurely

Com Resply

  • Individual accounts with roles
  • Clear assignment and ownership
  • Admins manage, agents reply
  • Real-time presence indicators
  • Secure, tokenized email invitations
Beneficios

Por que as equipes adoram esta funcionalidade

Desenvolvido para equipes que querem oferecer suporte excepcional sem complicacoes.

  • Integre novos membros da equipe rapidamente
  • Controle acesso com permissoes baseadas em funcao
  • Escale sua equipe conforme cresce
  • Veja atividade da equipe em tempo real
  • Remova acesso instantaneamente se necessario
  • Trilha de auditoria para conformidade de seguranca
FAQ

Perguntas frequentes

Go to Settings > Team and enter their email. They'll receive a secure invitation link to create their account and join your workspace.

Admins have full access: settings, billing, team management, and conversations. Agents focus on conversations only — they can reply, add notes, and resolve.

2 on Starter, 5 on Growth, and unlimited on Scale. You can upgrade anytime as you grow.

Yes, instantly. Remove a member from Settings > Team and their access is revoked immediately.

No. Team members are included in your plan — no per-seat pricing, ever.

14 dias de teste gratuito

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